Who We Are

Our website address is: https://saunadubai.com.

Sauna Dubai provides premium sauna products, custom sauna design, and sauna installation services for homes, villas, gyms, and commercial spaces in Dubai, UAE.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or use our website.

What Personal Data We Collect and Why We Collect It

Contact Forms

When visitors submit an enquiry through our website, we may collect information such as:

• Name
• Email address
• Phone number
• Project or sauna requirements
• Any other information voluntarily provided through the enquiry form

We use this information to respond to enquiries, provide quotations, arrange consultations, discuss sauna requirements, and provide information about our products and services.

Sauna Consultation and Installation Requests

If you contact us regarding a sauna consultation, quotation, or installation, we may collect information about your project, including your preferred sauna type, approximate dimensions, property type, location, design preferences, and other project-related details.

This information is used to understand your requirements and provide appropriate recommendations and quotations.

Media

If you upload images to our website, we recommend avoiding images that contain embedded location information such as EXIF GPS data.

Visitors may potentially download images published on the website and access embedded information contained within those files.

Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

• Remember visitor preferences.
• Provide essential website functionality.
• Improve website security.
• Understand website traffic and performance.
• Analyse how visitors interact with our website.

Some cookies may be placed by third-party services used on our website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required, we will request consent before using non-essential cookies.

Analytics

We may use analytics services to understand how visitors use our website.

Analytics information may include:

• Pages visited
• Time spent on pages
• Browser and device information
• General location information
• Website interaction and traffic information

This information helps us understand website performance and improve our services and user experience.

Where third-party analytics services are used, those services may process information according to their own privacy policies.

Embedded Content From Other Websites

Our website may include embedded content such as videos, images, maps, social media content, or other material from third-party websites.

Embedded content from other websites may behave in the same way as if the visitor had visited the third-party website directly.

These websites may collect information about you, use cookies, embed additional third-party tracking technologies, and monitor your interaction with their content.

We recommend reviewing the privacy policies of third-party websites before interacting with their embedded content.

Who We Share Your Data With

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our website or provide our services.

These may include:

• Website hosting providers
• Website maintenance and technical service providers
• Email and communication providers
• Analytics providers
• Advertising and marketing platforms, where applicable
• Service providers involved in sauna consultation, quotation, delivery, or installation

We may also disclose personal information where required by applicable law, regulation, legal proceedings, or governmental authorities.

We aim to share only the information reasonably necessary for the relevant purpose.

How Long We Retain Your Data

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Information submitted through enquiry forms may be retained to respond to your request, provide services, maintain business records, and manage future communication.

If you become a customer, we may retain relevant project, quotation, and transaction information for as long as necessary for business and legal purposes.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it, subject to applicable legal requirements.

What Rights You Have Over Your Data

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of certain processing activities.
• Object to certain uses of your personal information.
• Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us using the contact information provided below.

We may request information to verify your identity before processing a privacy request.

Some information may need to be retained where required by law or for legitimate business, administrative, security, or legal purposes.

Where We Send Your Data

Information submitted through our website may be processed by our website hosting provider, email provider, analytics services, advertising platforms, or other third-party service providers.

Some of these service providers may process information outside the United Arab Emirates.

Where applicable, we take reasonable steps to ensure that personal information is handled securely and in accordance with applicable data protection requirements.

Your Contact Information

If you have questions about this Privacy Policy, want to request access to your personal information, or have any privacy-related concerns, you can contact us using the details below.

Website: https://saunadubai.com

Email: info@wellnessuae.ae

Phone: +971 52 981 9971

Business Hours: Monday to Friday

Location: Dubai, United Arab Emirates

Additional Information

How We Protect Your Data

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include secure website connections, access controls, restricted administrative access, and security measures provided by our hosting and technology service providers.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

What Data Breach Procedures We Have in Place

If we become aware of a personal data breach involving information under our control, we will investigate the incident and take reasonable steps to contain and address the breach.

Where required by applicable law, we may notify the relevant authorities and affected individuals.

What Third Parties We Receive Data From

We may receive limited information from third-party services connected with our website, such as analytics, advertising, social media, or embedded content providers.

We do not knowingly purchase personal information from third parties for the purpose of responding to website enquiries.

What Automated Decision-Making and Profiling We Do With User Data

We do not use personal information submitted through our website to make decisions about visitors solely through automated processing that produces legal or similarly significant effects.

If our data processing practices change in the future, we may update this Privacy Policy accordingly.

Industry Regulatory Disclosure Requirements

Sauna Dubai operates in the United Arab Emirates and aims to handle personal information in accordance with applicable UAE privacy and data protection requirements.

Where applicable, we may disclose information when required by law, regulation, legal process, or a competent governmental authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we collect and use personal information.